[rt-users] Add a alternative email to a user

Stephen Turner sturner at MIT.EDU
Wed Jan 30 10:02:29 EST 2008

At Wednesday 1/30/2008 08:22 AM, Pedro Bomente Filho wrote:
>I need to add a alternative email to a user. So, when the user to 
>send a ticket from both emails, the RT will can identify him like as requestor.
>How do i make it?
>Thank you,


Check out the Merge Users extension: 

I think it does what you need - you'd have to create a user account 
for each email address, but choose one as the user's 'primary' 
account, the one they'd use to log in to RT.


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