[rt-users] Add a alternative email to a user

[Stephen Turner]

At Wednesday 1/30/2008 08:22 AM, Pedro Bomente Filho wrote:
>Hi,
>I need to add a alternative email to a user. So, when the user to 
>send a ticket from both emails, the RT will can identify him like as requestor.
>How do i make it?
>
>Thank you,
>
>Pedro

Pedro,

Check out the Merge Users extension: 
http://search.cpan.org/~jesse/RT-Extension-MergeUsers-0.02/

I think it does what you need - you'd have to create a user account 
for each email address, but choose one as the user's 'primary' 
account, the one they'd use to log in to RT.

Steve