[rt-users] E-mails for "Could not load a valid user"

Emmanuel Lacour elacour at easter-eggs.com
Tue Jul 1 12:33:52 EDT 2008

On Tue, Jul 01, 2008 at 08:46:25AM -0700, Jon Codispoti wrote:
> Hello Everyone,
> Running version 3.6.3 here. I'm sure there is an easy solution for this, so
> wanted to get some advice.
> Currently the e-mail for the "Could not load a valid user" messages go to
> the RT administrator in addition to the original requester.  I would like to
> stop the behavior of it sending the message to the requester, as notifying
> the administrator is enough for us.
> What's the best way to accomplish this?

Modify the following function in lib/RT/Interface/Email.pm:

=head2 _NoAuthorizedUserFound

Emails the RT Owner and the requestor when the auth plugins return "No auth user found"


sub _NoAuthorizedUserFound {


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