[rt-users] Admin permissions

[Christian Forjahn]

Hi Lawrence.

thanks for your answer. But when I understand correctly this gives
Superuser permissions to the user root. With our system I´m not able to
login as root. There is no apache access for this user. (a little
special system).
can I use the script the same way to give Superuser support to a Systemuser?

Best Chris


Lawrence McAbee wrote:
> 
> 
> http://wiki.bestpractical.com/view/RecoverSuperUserRights
> 
> 
> 
> Quoting Christian Forjahn <christian.forjahn at collax.com>:
> 
>> Doesn´t anybody know howto give a User/Group admin permissions by
>> editing the mysql database? Do you need more information?
>>
>> I use the script "rtimportldap.pl" to import groups from ldap into the
>> mysql database. Now I want to be able to give a certain group admin
>> permissions. As I cannot login with user root I want to do it directly
>> in the database.
>>
>> Best Chris
>>
>>
>> Christian Forjahn wrote:
>>> Hi all.
>>>
>>> I have installed a rt 3.6.7 on a Linux Server. Now the problem is that
>>> authentication is against a LDAP server running on this system. As I
>>> configured the system to use the login on the webaccess as well as login
>>> on the rt I cannot give any admin permissions to anyone.
>>> Which tables of the database have to be configured to give a user/group
>>> admin permissions?
>>>
>>> Thank you for your answer.
>>>
>>> Best Chris
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