[rt-users] Trouble with LDAP authentication (equivalent config)

Mike Peachey mike.peachey at jennic.com
Thu Jul 3 04:16:14 EDT 2008

mailing list wrote:
> --- On Wed, 7/2/08, Tom Lanyon <tom at netspot.com.au> wrote:
>> Yes, audit.log is created by auditd, the selinux auditing daemon.
>> If that's not the case, I'm not sure as I haven't dealt with the LDAP  
>> authentication. However, I'd be checking the RT log for either errors  
>> loading the LDAP module being used (Net::LDAP?), or errors produced by  
>> that module. Also test whether Net::LDAP and RT::Authen::ExternalAuth  
>> are installed (and installed for the correct Perl).
> I'm running perl 5.8.5 and I just installed the Net::LDAP (forgot) and configure the User_Local.pm file to use LDAP (matched that of prod.).
> rt_error returns the below, and I'm wondering if I need to reinstall
> fast-cgi?
> [Wed Jul 02 15:44:33 2008] [error] [client x.x.x.42] FastCGI: server "/opt/rt3/bin/mason_handler.fcgi" stderr: [Wed Jul  2 20:44:33 2008] [error]: FAILED LOGIN for mike from x.x.x.42 (/opt/rt3/share/html/autohandler:251), referer: http://rt-test.domain.com/

You need to turn on debug-level logging to determine the cause.

Kind Regards,


Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
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