[rt-users] The RT Book

[Jesse Vincent]

On Jul 3, 2008, at 4:05 PM, Steve Handscomb wrote:

> Hi - another from me..... Sorry to bombard......
>
> How up to date & relevant is the RT book from O'Reilly?
> http://rtbook.bestpractical.com
>
> I'm very willing to buy a copy, but don't want to do so and find out
> it's far too outdated to be of use; I'm using 3.6.7

While we've added features since the book was published, the essential  
structure of RT (including the tables and how access control, scrips  
and custom fields work) is all the same through 3.8.

Jesse