[rt-users] RT DOWN - Error message starting Apache

Leal, Mario A. maleal at htu.edu
Tue Jul 8 13:51:32 EDT 2008


I think YUM broke something last night.  Upon a reboot today, apache
will not start.  In /var/log/httpd/error_log, I get this error:



[Tue Jul 08 12:45:03 2008] [error] File::Temp version 0.18
required--this is only version 0.16 at
/usr/lib/perl5/site_perl/5.8.8/MIME/Tools.pm line 14.\nBEGIN
failed--compilation aborted at
/usr/lib/perl5/site_perl/5.8.8/MIME/Tools.pm line 14.\nCompilation
failed in require at /usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm line
233.\nBEGIN failed--compilation aborted at
/usr/lib/perl5/site_perl/5.8.8/MIME/Entity.pm line 233.\nCompilation
failed in require at /opt/rt3/lib/RT/I18N.pm line 64.\nBEGIN
failed--compilation aborted at /opt/rt3/lib/RT/I18N.pm line
64.\nCompilation failed in require at /opt/rt3/lib/RT.pm line 50.\nBEGIN
failed--compilation aborted at /opt/rt3/lib/RT.pm line 50.\nCompilation
failed in require at /opt/rt3/bin/webmux.pl line 68.\nBEGIN
failed--compilation aborted at /opt/rt3/bin/webmux.pl line
68.\nCompilation failed in require at (eval 2) line 1.\n

[Tue Jul 08 12:45:03 2008] [error] Can't load Perl file:
/opt/rt3/bin/webmux.pl for server helpdesk.htu.edu:0, exiting...



Can anyone give me advice as to the problem and possible fixes?  This is
a production server and it is down.


Mario A. Leal, Jr.

Senior Systems Analyst

Huston-Tillotson University

900 Chicon Street

Austin, TX 78702-2795

512.505.3009 (o)

512.505.3190 (f)

maleal at htu.edu <mailto:maleal at htu.edu> 



Hear a beautiful rendition of The Star Spangled Banner:



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