[rt-users] MyRT Global Page error

chaim.rieger at gmail.com chaim.rieger at gmail.com
Sun Jul 13 14:25:41 EDT 2008


I would reinstall both

Sent via BlackBerry from T-Mobile

-----Original Message-----
From: "Abdus Samad" <mr.samad at gmail.com>

Date: Sun, 13 Jul 2008 23:25:10 
To: <chaim.rieger at gmail.com>
Cc: <rt-users-bounces at lists.bestpractical.com>; <rt-users at lists.bestpractical.com>
Subject: Re: [rt-users] MyRT Global Page error


I receive the following errors in debug logs.

[Sun Jul 13 18:21:49 2008] [debug]: You've enabled GraphViz, but we couldn't
load the module: Can't locate GraphViz.pm in @INC (@INC contains:
/opt/rt3/bin/../local/lib /opt/rt3/bin/../lib /etc/perl
/usr/local/lib/perl/5.8.4 /usr/local/share/perl/5.8.4 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8
/usr/local/lib/site_perl . /etc/apache/ /etc/apache/lib/perl) at
/opt/rt3/bin/../lib/RT/Config.pm line 249.
(/opt/rt3/bin/../lib/RT/Config.pm:250)
[Sun Jul 13 18:21:49 2008] [debug]: RT's GnuPG libraries couldn't
successfully read your configured GnuPG home directory
(/opt/rt3/var/data/gpg). PGP support has been disabled
(/opt/rt3/bin/../lib/RT/Config.pm:275)
[Sun Jul 13 18:21:55 2008] [debug]: RT's GnuPG libraries couldn't
successfully read your configured GnuPG home directory
(/opt/rt3/var/data/gpg). PGP support has been disabled
(/opt/rt3/bin/../lib/RT/Config.pm:275)

The second one seems to be the problem, any suggestions how to enable the
support.? or is there some other problem opening MyRT.html

Thank you,
Abdus Samad

On Sun, Jul 13, 2008 at 9:56 PM, <chaim.rieger at gmail.com> wrote:

> Turn on debug on rt log and post the error
> Sent via BlackBerry from T-Mobile
>
> -----Original Message-----
> From: "Abdus Samad" <mr.samad at gmail.com>
>
> Date: Sun, 13 Jul 2008 21:46:04
> To: <rt-users at lists.bestpractical.com>
> Subject: [rt-users] MyRT Global Page error
>
>
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