[rt-users] Help with CLI

[Kenneth Crocker]

Torsten,

	Hey, I got it up without the error of not recognizing the command. I 
tried Shawn's suggestion and keyed in the following:

Export RTUSER=My LDAP User name
Export RTPASSWD=My LDAP password
Export RTSERVER=My Dev server
/apps/rt/rt-3.6.6/bin/rt

	At that point, I got the RT prompt. Now all I need to do is try some RT 
"Create" commands to see if I can actually create a ticket using CLI. 
Then I need to do several at a time and then within a SQL that is in a 
shell.
	Do you have any examples of CLI that create new tickets? Several in a row?
	I appreciate. Thanks a lot.


Kenn
LBNL


On 7/10/2008 2:58 PM, Ham MI-ID, Torsten Brumm wrote:
> You can set the password and user settings as a shell variable or a 
> .rtrc file, look at the wiki, it is explained good.
> 
> More answers tomorrow, it's midnight here ;-)
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com 
> <rt-users-bounces at lists.bestpractical.com>
> To: Shawn M Moore <sartak at bestpractical.com>
> CC: rt-users at lists.bestpractical.com <rt-users at lists.bestpractical.com>
> Sent: Thu Jul 10 23:54:29 2008
> Subject: Re: [rt-users] Help with CLI
> 
> Shawn,
> 
> 
>         Thanks! That worked! Although now it wants a password so I have 
> to go
> find one.
>         Question: will I be able to embed a CLI command that creates a new
> record and sets values for the fields within an SQL without it wanting a
> password every time? I hope so. Otherwise I won't be able to walk thru
> the old database and create new tickets in the new DB. Doing this one at
> a time is not gonna do at all.
> 
> 
> Kenn
> LBNL
> 
> On 7/10/2008 2:24 PM, Shawn M Moore wrote:
>  > On Thu, Jul 10, 2008 at 02:09:43PM -0700, Kenneth Crocker wrote:
>  >
>  > Hi Kenneth,
>  >
>  >> bash-2.03$ pwd
>  >> /apps/rt
>  >> bash-2.03$ rt list "status='new'";
>  >> bash: rt: command not found
>  >
>  > It looks like the directory containing "rt" is not in your PATH. The
>  > laziest fix is to just specify the full path to the rt program:
>  >
>  > $ /apps/rt/bin/rt list status='new'
>  >
>  > Shawn
>  >
>  >
> 
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