[rt-users] Searching based on who created a ticket.

Kenneth Crocker KFCrocker at lbl.gov
Mon Jul 21 15:18:37 EDT 2008


	Actually, "CreatorId" and "RequestorId" are not necessarily the same. I 
may "create" a ticket, then modify it to show you as the "requestor" and 
those two fields would reflect that difference. In this case, Richard 
wants only those tickets where he is "still" the requestor". Just a thought.


On 7/21/2008 11:56 AM, Kevin Falcone wrote:
> On Jul 21, 2008, at 9:31 AM, Richard Hartmann wrote:
>> I was wondering if it's possible to search for all tickets created by
>> me. The interesting tickets would be the one created via web
>> interface, but the ones created via email can be displayed, as well.
>> Searching by Requestor is not possible as I frequently set others to  
>> be
>> the requestor. With 3.8, I can not bookmark the tickets, but that is  
>> not
>> an ideal solution.
> Just search on Creator = 'yourusername'
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