[rt-users] Noob alert--question about ticket explosion

Richard Harold richard.harold at maxima.co.uk
Wed Jul 23 15:23:25 EDT 2008


Hi Stephen,

Im waiting on the Mysql password to be able to try this search, I wasn't
involved In the install so wasn't given the password. I will try this
asap.

Cheers



-----Original Message-----
From: Stephen Turner [mailto:sturner at MIT.EDU] 
Sent: 23 July 2008 14:22
To: Richard Harold; Kenneth Crocker
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Noob alert--question about ticket explosion

At 7/23/2008 09:00 AM, Richard Harold wrote:
>I don't think this is happening,
>
>If I try to open a ticket before or after a known ticket it comes up
>with "Could not load ticket 5000" etc
>
>Im stumped. It seems to have calmed down a little lately though
>

Richard,

What do you get if you do the query "select count(*) from Tickets;" 
in your database command line tool?

Steve 


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