[rt-users] Add a "Delete" link to Newest Unowned list
Ruslan Zakirov
ruz at bestpractical.com
Mon Jul 28 15:32:57 EDT 2008
Add <a href="__WebPath__/Ticket.html?id=__id__&Status=deleted">Delete</a>
to format string of that search. Read more about formats in archives
and wiki.
On Mon, Jul 28, 2008 at 10:34 PM, Michael James
<MJames at stonebridgebank.com> wrote:
> Hi, we're using a Barracuda 400 to remove spam from our incoming email, but still the occasional piece of spam gets through. I thought it might be a good idea to add a "Delete" column to the default "10 Newest Unowned Tickets" view, so that the customer service reps could easily delete them with a single click. Can this be easily accomplished?
>
> Using RT 3.6.6 at the moment.
>
> Thanks, Mike
>
>
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--
Best regards, Ruslan.
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