[rt-users] ScripActions

Curtis Bruneau curtisb at vianet.ca
Thu Jul 31 15:18:47 EDT 2008

I'm trying to upgrade our RT instance. I was going through the 
etc/initialdata and I noticed the 'Extract Subject Tag' action for 
lib/RT/Action/ExtractSubjectTag.pm wasn't in the upgrade scripts for 
ScripActions, also the related Scrip "On transaction, add any tags in 
the transaction's subject to the ticket's subject", is this required?

This is a question for anyone using the ExtractCustomFieldValues custom 
action that was available on the wiki. Has anyone tried it in 3.8 yet? 
Are there any known issues?


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