[rt-users] Scrips (queue change notify)
Kristian Davies
kristian.davies at gmail.com
Mon Jun 2 04:04:38 EDT 2008
I'm trying to create a notification email on the receiving queue when
a ticket is moved. I have two queues (test1 and test2), and I've
added a scrip to both:
Description: Queue Notify
Condition: On queue change
Action: Notify requesors, CC and AdminCC
Template: Global template: Transaction
Stage: TransactionCreate.
I am the requestor and adminCC.
Still does not send the email. I thought that would be enough.
Any help would be appreciated.
-Kristian
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