[rt-users] Contents partially missing from some tickets after upgrade
Drew Barnes
barnesaw at ucrwcu.rwc.uc.edu
Tue Jun 3 09:15:27 EDT 2008
Check for segfaults in your logs. If they are there, it sounds like
you're getting hit with the Text::Quoted bug.
http://www.gossamer-threads.com/lists/rt/users/69899
Atro Tossavainen wrote:
> I recently upgraded from 3.4.5 to 3.6.6.
>
> I now have a situation where some of my tickets aren't showing the
> entire contents in the web interface. This has happened to some of
> the old tickets, and some new ones as well. The symptoms are that
> all correspondence isn't showing up. When any new material is added
> to such a ticket, the Updated: field gets updated to show the time
> and date and the updater, and the update is mailed out to AdminCCs
> as I've requested, but it can't be viewed in the web interface at
> all.
>
> All help welcome.
>
>
--
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati
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