[rt-users] RT Migration

[Tariq Doukkali]

hello all,

I had a RT-Server (3.2.1) on a linux Server (suse 9.3). Now I will migrate RT to new Server with Suse 10.2. the database migration worked well. On the old Server the installtion path was /opt/rt3.

I have just copied this folder to my new server on suse 10.2. After that I can start the server and do some things with, but not all things worked properly.

Sometime I bekome errors like this:


error:          Can't call method "Scrips" on an undefined value at /opt/rt3/share/html/Ticket/Elements/PreviewScrips line 49.
context:
...
45:
46:     my @non_recipients = $TicketObj->SquelchMailTo;
47:     </%init>
48:     <h2><&|/l&>This message will be sent to...</&></h2>
49:     <i><&|/l&>(Check boxes to disable notifications to the listed recipients)</&></i><br>
50:     % foreach my $scrip (@{$Object->Scrips->Prepared}) {
51:     % next unless $scrip->ActionObj->Action->isa('RT::Action::SendEmail');
52:     <b><%$scrip->Description%></b><br>
53:     <&|/l, $scrip->ConditionObj->Name, $scrip->ActionObj->Name, $scrip->TemplateObj->Name&>[_1] [_2] with template [_3]</&>
...
code stack:     /opt/rt3/share/html/Ticket/Elements/PreviewScrips:49
g /opt/rt3/local/html/Ticket/Update.html:113
g /opt/rt3/share/html/autohandler:199
g
raw error



thanks for any idea !!!


Doukkali