[rt-users] Splitting queues into separate databases

Joop JoopvandeWege at mococo.nl
Tue Jun 17 08:39:06 EDT 2008


Johan Baarman wrote:
> Hi list,
>
> My company runs support for different customers on the same RT 
> instance but now due to company policy's we would have the need to 
> split these into separate databases. This would of course involve 
>  more than just the queues. Is it possible to do this? The structure 
> of the RT database is quite nested so I guess it would involve some 
> serious sql querys.
Just a thought, clone the original system into a Virtual Machine and 
then use Shredder to get rid of everything you don't need for that 
particular client, repeat as many times as you have clients.

Joop



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