[rt-users] Transaction-level custom fields not working?
Eirik Øverby
eirik.overby at modirum.com
Tue Jun 17 09:41:20 EDT 2008
Hi,
I'm trying to implement a way to "silence" the resolve message to
requestor.
However, I cannot make the following code - or any variant over it -
work as expected:
return 1 unless ($self->TransactionObj-
>FirstCustomFieldValue('Silent') =~ /Yes/i );
I have created a customfield named "Silent", type "select one", with
one selectable value (named "Yes"). However when trying to evaluate
that one in a custom condition, it is as if the value isn't ever set.
If I try to walk the CustomFields object, I get as far as to
CustomFieldValues, which is a object hash for ObjectCustomFieldValues,
but I can't get beyond that (to me it seems like that object has no
children).
Using RT 3.6.6. Known issue? Obvious mistake on my part (as usual)?
Thanks,
/Eirik
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