[rt-users] Modify Create Ticket display

Kenneth Crocker KFCrocker at lbl.gov
Fri Jun 20 19:33:07 EDT 2008


To all,


	When my users go into the "new Ticket" screen to create a ticket, the 
custom fields that are available are scattered all over the place. I'd 
like to arrange them, somehow. I've gone to 
Configuration->Queues->Ticket Custom Fields and re-arranged the order of 
how they are to be displayed, but that just moves them up and down and 
THAT doesn't always work. How can I keep RT from squeezing them into the 
screen on the left or right of another field as well as get them in the 
right top-down order? Thanks in advance.


Kenn
LBNL




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