[rt-users] new tickets don't email cc'ers

[Micah Gersten]

Check to see the global permissions for CC users.

Thank you,
Micah Gersten
onShore Networks
Internal Developer
http://www.onshore.com



Kimberly McKinnis wrote:
>
> I don’t know who broke what, but my RT system is not even attempting
> to email cc’d folks on new tickets created through the web. On any
> queue, so it doesn’t appear to be a permissions issue. No edits appear
> to have been made to SendEmail.pm.
>
>  
>
> Does anyone know of anything else that could cause this?
>
>  
>
> Thanks!
>
>  
>
> ~~
>
> Kimberly McKinnis
>
> System Operations Engineer
>
> Service Provider Division, TiVo Inc
>
> 408-519-9607
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