[rt-users] Custom transactions.

Todd Chapman todd at chaka.net
Sun Mar 2 16:07:44 EST 2008


Jason,

My Asset Tracker add-on to RT has an example of that. See:
http://code.google.com/p/asset-tracker-4rt/source/browse/at/branches/1.2-RELEASE/lib/RTx/AssetTracker/Transaction_Overlay.pm

You just need to create a Transaction_Local.pm and write new entries
into the %_BriefDescriptions hash in the RT::Transaction package.

-Todd

On 3/1/08, Jason A. Smith <smithj4 at bnl.gov> wrote:
> We have some custom scrips running on our RT server which are already
>  logging some useful information with the Logger, but I would also like
>  to record some of the things that the scrip does in the actual ticket
>  transaction history if possible.  Is it possible to create your own
>  custom transactions for a ticket?  Does anyone have any examples that
>  might help get me started, or could point me in the right direction?
>
>  Thanks,
>  ~Jason
>
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