[rt-users] RT 3.6.5 - quick search shows resolved tickets, seems wrong (SOLUTION)

[Dan O'Neill]

Dan O'Neill wrote:
> In RT 3.6.5 when you use quick search it displays tickets that are 
> Resolved. I believe it used to only show tickets that were New, Open or 
> Stalled.
> 
> The settings in ./share/html/Elements/Quicksearch seem to confirm that 
> Resovled tickets aren't part of the search conditions.
> 
> Can anyone shed light on this?

Here is a Callback for modifying Search/Simple.html

http://wiki.bestpractical.com/view/ModifyQuery

If it's not correct for some reason, please feel free to provide 
corrections. Works for me and might likely work for you too.

dano