[rt-users] Editing ShowCustomFields file to maintain Custom Field value formatting

[Simon Jester]

Simon Jester <sklutch <at> hostile.org> writes:

Okay, issue resolved. One of the programmers here pointed out that I'd picked 
the wrong place for the insertion and showed me were it *should* go.

Much thanks to everyone who responded off-list (Todd Chapman, Joe Casadonte) 
for their assistance.

Sorry, Todd, but CallBacks have always been my nemesis. I don't recall having 
gotten a single one to work for me, ever...

Thanks, Joe, but I got your email after my programmer had already laughed at me 
and tweaked the file...

I still love RT and the fact that I *can* customize it, I just wish I had my 
Perl-wings/Mason-fins and could cleanly dive in and customize with abandon.

Now, on to the next "emergency"/fire...


sklutch


<<<<Begin snippet/diff code>>>>

   <i><&|/l&>(no value)</&></i>
   % } elsif ( $count == 1 ) {
   <pre>  <---Added
   %   $print_value->( $CustomField, $Values->First );
   </pre> <---Added
   % } else {
   <ul>
   % while ( my $Value = $Values->Next ) {

   diff results for file:

   57a58
   <pre>
   58a60
   </pre>