[rt-users] Question regarding search case

[Kristian Davies]

On Wed, Mar 12, 2008 at 12:59 PM, Mathew <mathew.snyder at gmail.com> wrote:
> A user recently asked me a question regarding the case of searches.  He
>  was looking for tickets owned by another user which were open by using
>  the quick search box.  He knew enough about the subject to know which
>  one he was specifically looking for.  When the ticket didn't appear he
>  changed his search and found even more tickets.
>
>  His first search was "username open" (without quotes).  His second was
>  "username OPEN".  This prompted him to ask if it is possible to to turn
>  on case insensitive searches.
>
>  Anyone know about this?

I have same problem with adding people to tickets, so RICH finds
nothing, but rich finds a few.

rt 3.6.6
postgres 8.3.0
Adding people to tickets is the search.

Cheers,
Kristian