[rt-users] RT-Users Digest, Vol 48, Issue 42

[Mike Winn]

David,

When you do post this 'AD integration for dummies' would you be so kind 
as to send a link to me or email (even a rough copy is fine!) of your 
notes? 

I'm about to undertake the same thing and consider myself new to RT:  
We're running a test on it to see how well that it will work in our 
environment/organization and of course for user acceptance for those 
that would be working in it. 

We're currently using RT 3.4.5 on a test server and will migrate to 
3.6.5 or 3.6.6 on a new server with full AD integration (easier to 
manually create the usernames for now) at some time in the reasonably 
near future, thus the great interest in making this work with the least 
amount of pain necessary.  :)

Many thanks!

-Mike



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> Today's Topics:
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>    1. Re: mason_handler.fcgi and ErrorDocument 404 (Jesse Vincent)
>    2. RT 3.6.6 / LDAP (AD) set up (bkmail08)
>    3. Re: mason_handler.fcgi and ErrorDocument 404 (holland holland)
>    4. Re: mason_handler.fcgi and ErrorDocument 404 (Jesse Vincent)
>    5. Since upgrading to 3.6.6 can only set owner of ticket to
>       nobody (Geoff Roberts)
>    6. Re: RT 3.6.6 / LDAP (AD) set up (Mike Peachey)
>    7. Re: RT 3.6.4 poor query performance (Richard Ellis)
>
>
> ----------------------------------------------------------------------
>   
>
> Message: 2
> Date: Sun, 16 Mar 2008 10:31:43 -0700 (PDT)
> From: bkmail08 <bkmail08 at yahoo.com>
> Subject: [rt-users] RT 3.6.6 / LDAP (AD) set up
> To: rt-users at lists.bestpractical.com
> Message-ID: <286525.14061.qm at web45804.mail.sp1.yahoo.com>
> Content-Type: text/plain; charset=us-ascii
>
> Hello,
>
> Does anyone know if a solution was posted to this specific thread (see below).   If so could you please send me the link?  I've googled and the same references keep popping up, but none of them seem to have the solution posted.  I am working with RHEL5 server and W2003 AD; ldapsearch with -x gives me back correct info.  If you have read this thread (below) before, I basically did everything this guy did and pretty much have the same issues.
>
> My errors in the logs are sparse:
>
> [Sun Mar 16 02:15:34 2008] [warning]: Transaction->Create couldn't, as you didn't specify an object type and id (/usr/lib/perl5/vendor_perl/5.8.8/RT/Record.pm:1486)
> [Sun Mar 16 02:15:34 2008] [error]: FAILED LOGIN for render from 172.29.9.3 (/usr/share/rt3/html/autohandler:251)
>
> thanks in advance
> -J.
>
>
>
> RE: RT 3.6.5 Setup / LDAP [In reply to] Hello, 
>  
> With the precious help of some members of the mailing list, first and 
> foremost Edward Kovarski, we managed to get our RT 3.6.5 to run properly 
> on our RHEL5 server along with LDAP authentication with a Windows 2003 
> ActiveDirectory. 
>  
> I'll try to post here and/or on the wiki pages a kind of "RT3.6.5 & LDAP 
> for the Dummies" (as I consider myself a RT Dummy) to sum up all the 
> problems I faced and how those were sovled (most of the needed info is 
> there in the mailing list, on the internet, in the forums and in the 
> Wiki but some bits and direction where missing hence the troubles for a 
> newby). 
>  
> I hope this way to contribute rather than be a simple "consumer". 
>  
> If anybody is facing similar problems with a similar config, I'll gladly 
> try to give a hand as some of us kindly did for me. 
>  
> yours, 
>  
> David 
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