[rt-users] Seeing Unowned tickets in queues that a user cannot see

[Micah Gersten]

We’re having a problem that users can see unowned tickets in queues that
they do not have the SeeQueue right for.  The ticket info shows up, but not
the queue name.   We are running RT 3.6.0. Is there an easy fix for this?

 

Thank you,

Micah Gersten

Internal Developer

onShore Networks

www.onshore.com

 


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