[rt-users] display a subset of custom field values

Todd Chapman todd at chaka.net
Thu Mar 20 15:24:27 EDT 2008


Keep in mind that RT's categories feature does not work will if the values
are not unique across all categories.

On 3/20/08, Kenneth Crocker <KFCrocker at lbl.gov> wrote:
>
> Gary,
>
>         You could put your Custom Fields in "Categories". That way,
> certain
> categories have specific available choices of values distinct from each
> other.If each "Building" value was a category, then each category could
> have specific "room" values. Just a thought.
>
> Kenn
> LBNL
>
>
> On 3/20/2008 11:59 AM, Gary & Gina Koteras wrote:
> > Hello all,
> >
> > I have two custom fields: Building and Rooms
> >
> > Example:
> > Building: Baldy, Capen, Clemens...
> > Rooms: Baldy 101, Baldy 102...Capen 1, Capen 5....etc
> >
> > If someone picks "Baldy"(from the Building custom field) is there anyway
> > just to display the baldy rooms in the "Rooms" custom field?
> >
> > Any help would be greatly appreciated...as I'm very new to RT.
> >
> > Thanks in advance,
> > Gary
>
>
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