[rt-users] Re solved scrip problem
F350
F350bidon at yahoo.com
Tue Mar 25 09:06:42 EDT 2008
Greetings,
I set up a group called "All queues" with some members inside. These members
are supposed to have read and write rights globally on all the queues just
like the members of each queue. The problem is that when a member of the
"All queues" group resolves a ticket, the scrip "Resolved" is not excecuted
therefore the resolved template email is not sent. However, the scrip is
excuted when a member of a queue resolves a ticket. Am i missing something ?
even if i give "superUser" rights globally for the "All queues" group, the
scrip is still not excuted. Thx for your help
--
View this message in context: http://www.nabble.com/Resolved-scrip-problem-tp16174370p16174370.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.
More information about the rt-users
mailing list