[rt-users] default screen configuration on 3.6.6

[Kenneth Crocker]

Phil,


	If you are going to run the DB updates, you will most likely have to 
get the Admin password to do it. DataBases tend to be strctly protected 
from jobs that change the database without the correct password. The 
"latest received tickets" is one of the queries that comes with the 
3.5.1 updates.


Kenn
LBNL

On 3/25/2008 11:58 AM, Phil wrote:
> I tried to run them but they did not work... there was no script in the 
> location it specified....
>  
> I ran make update
> at the bottom it said to run 3 scripts... there were directories as listed.
> 
> I will try again...
> 
> On Tue, Mar 25, 2008 at 2:55 PM, Jeff Voskamp <javoskam at uwaterloo.ca 
> <mailto:javoskam at uwaterloo.ca>> wrote:
> 
>     Phil wrote:
>      > When I open up RT 3.6.6 for the first time the initial screen is
>      > blank... Is this normal? I mean there are no tickets listed,I have to
>      > search for all the tickets first?
>      >
>      > Can I configure it to show the latest received tickets?
>      >
>      > Is there a way to configure it so that it lists the latest un
>     assigned
>      > tickets...? Similar to the older versions of RT?
>      >
>      > Phil
>     Did you remember to do all the database updates as well for 3.6.6? The
>     updates for 3.5.1 adds default Homepage settings for everyone.
> 
>     Jeff Voskamp
> 
> 
> 
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