[rt-users] default screen configuration on 3.6.6
Kenneth Crocker
KFCrocker at lbl.gov
Tue Mar 25 15:10:15 EDT 2008
Phil,
OPPS! I meant 3.5.1, not 3.6.1. That's a typo.
Kenn
LBNL
On 3/25/2008 12:05 PM, Kenneth Crocker wrote:
> Phil,
>
>
> Actually, the 3.6.1 DB upgrade only inserts a couple queries as
> options; the Unowned query and the My own tickets query. There are no DB
> Schema changes, per se. Hope this helps.
>
>
> Kenn
> LBNL
>
> On 3/25/2008 11:55 AM, Jeff Voskamp wrote:
>> Phil wrote:
>>> When I open up RT 3.6.6 for the first time the initial screen is
>>> blank... Is this normal? I mean there are no tickets listed,I have to
>>> search for all the tickets first?
>>>
>>> Can I configure it to show the latest received tickets?
>>>
>>> Is there a way to configure it so that it lists the latest un assigned
>>> tickets...? Similar to the older versions of RT?
>>>
>>> Phil
>> Did you remember to do all the database updates as well for 3.6.6? The
>> updates for 3.5.1 adds default Homepage settings for everyone.
>>
>> Jeff Voskamp
>>
>> _______________________________________________
>> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>>
>> Community help: http://wiki.bestpractical.com
>> Commercial support: sales at bestpractical.com
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>>
>
> _______________________________________________
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sales at bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>
More information about the rt-users
mailing list