[rt-users] User Information in RT

John Arends jarends at uiuc.edu
Tue Mar 25 17:40:38 EDT 2008


We've started to populate the user information for our users in RT 
(Email, phone, organization, etc) but it seems like this information is 
not really exposed anywhere except to people who have the rights to 
administer users.

At the top of a ticket, it says something like "More about John Doe" and 
if you have the ability to admin users, you can click the link and see 
the user's info.

Is there any other way to make this information available in a read-only 
fashion? I don't see it showing up anywhere else.

This info is useful to people who use the RT system but may not have 
many access rights.



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