[rt-users] Email Scrips issues

Kenneth Crocker KFCrocker at lbl.gov
Thu Mar 27 17:29:10 EDT 2008


Jeffery,


	Have you read the RT Essentials book? There are plenty of simple 
examples in it. What kind of permissions have you granted? What kind of 
emails do you want to out to whom and when (what action)? A little more 
detail on your situation and need would be helpful.


Kenn
LBNL

On 3/27/2008 11:38 AM, Jeffrey J.D. Lee wrote:
> 
> I want to set up RT to e-mail the owner when I assign a ticket to them. However
> the only Scrips I can confirm is running is the Autoreply on Create. Any ideas
> on how to get this running?
> 
> -Jeff
> 
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