[rt-users] Drop down list of requestors

Kenneth Crocker KFCrocker at lbl.gov
Fri Mar 28 12:32:30 EDT 2008


Jesse,


	I figured that someone else thought it was a good idea, too. I'll look 
thru the archives and see if there are any threads/links to the install. 
Thanks.


Kenn
LBNL

On 3/28/2008 3:06 AM, Jesse Vincent wrote:
> 
> On Mar 27, 2008, at 4:17 PM, Kenneth Crocker wrote:
>> To all,
>>
>>
>>     I noticed that when in the "People" update box of a ticket you 
>> have to
>> have an idea of what a persons UserId contains or looks like when
>> wanting to add one to a ticket. Has anyone created a "drop-down" list of
>> users with the "CreateTicket" privilege for a queue to select from like
>> we have for 'Owners"? I would imagine it would be based on the same
>> coding structure as the 'Owner' drop-down for a ticket 'People' change.
>> If not, perhaps it would be a good addition for 3.8.1?
> 
> There's a third-part plugin which provides this. We've also done up one 
> ourselves. Neither of them is quite refined enough to make core for 3.8, 
> but they're both easy to install.
> 
>>
>>
>>
>> Kenn
>> LBNL
>>
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