[rt-users] RT 3.6.3; how to have queue-specific scrip override global?

Aaron Sallade asallade at PTSOWA.ORG
Sat May 3 20:55:38 EDT 2008


Remove the scrip from global, and add it to all of the queues except the
one that will have different behavior.

Aaron Sallade'
Application Manager
PTSO of Washington
"Shared Technology for Community Health"
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade at ptsowa.org

-----Original Message-----
From: Maurice Chung [mailto:maurice at iparadigms.com] 
Sent: Friday, May 02, 2008 5:17 PM
To: rt-users
Subject: [rt-users] RT 3.6.3;how to have queue-specific scrip override
global?

Hello,

We have a queue-specific scrip that we'd like to override a global scrip
with the same conditions; I found this patch:
http://page.mi.fu-berlin.de/pape/rt3screenshots/ 
but was wondering if there was a way in RT (ver. 3.6.3) that I am not
aware of, of doing this?

Looked through the RT Wiki pages on scrips but no dice =)

Thanks all - 
maurice

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