[rt-users] Upgrade problem.
J.P. Racine
racinejp at vianet.ca
Fri May 9 09:28:36 EDT 2008
I'm using 1.53-1 from sources found at.
http://packages.debian.org/lenny/libdbix-searchbuilder-perl
Jesse Vincent wrote:
> Are you current on DBIX::SearchBuilder?
>
> ------- Original message -------
> From: J.P. Racine <racinejp at vianet.ca>
> Sent: 5-8-'08, 15:51
>
>
>> Greetings,
>>
>> I've just upgraded an RT installation from 3.4.4 to 3.6.6 and found that
>> although the schema hasn't changed that there are some SQL queries that
>> seem to behave strangely. The database is about 9 gigs in size and is
>> runing on mysql 5 ( mysql-server-5.0 debian package 5.0.51a-3~bpo40+1 ).
>>
>> After the upgrade we noticed some strange behavior when trying to view a
>> ticket that was in a resolved state. The query below was called when
>> the problem occured and and seem to return *all* resolved tickets and
>> that was a bit to much for the memory of the system to handle.
>>
>> http://hostname.domain.com/Ticket/Display.html?id=123456
>>
>> SELECT main.* FROM Tickets main WHERE (main.Status != 'deleted') AND
>> (main.Status = 'resolved') AND (main.EffectiveId
>> = main.id) AND (main.Type = 'ticket') ORDER BY main.id ASC
>>
>> The same database is running fine ( albeit a bit slow ) with a
>> production 3.4.4 install. Any pointers or suggestions to remedy this
>> problem would be appreciated. I just don't see why there is a query
>> with no limit for no apparent reason returning unlimited results.
>>
>> Thanks,
>>
>> JP
>>
>>
>>
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