[rt-users] Changing Owner

[Mike Peachey]

John BORIS wrote:
> I am running RT 3.6.6.  I want to change some owners of tickets but the
> drop down box doesn't have the user I want to give it to. How does the
> owner field drop down list get populated?
> 
> Or how does one change the owner of a ticket?

I believe the box is populated with all users who are in the Privileged 
group who have the "OwnTicket" permission for the queue.

-- 
Kind Regards,

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Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
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