[rt-users] RT 3.6.6 Install on FC8 (Apache problems) Part 2

[Shannon Adams]

Okay, one problem solved.  I turned off SELINUX and now httpd starts without an error.

Now, everything seems to be setup correctly, but I cannot bring up the RT login page.  I can ping rtbak.xyzcorp.com, but when I try to browse to it, it just times out.  

Here is my rt3.conf:

Alias /rt3 "//opt/rt3/share/html"             
                                              
PerlModule Apache::DBI                        
PerlRequire /usr/sbin/webmux.pl               
                                              
<Directory /opt/rt3/share/html>               
  AllowOverride All                           
  Options ExecCGI FollowSymLinks              
  <IfModule mod_access.c>                     
    Order allow,deny                          
    Allow from all                            
  </IfModule>                                 
</Directory>                                  
                                              
<Location /rt>                                
  RewriteEngine On                            
  RedirectMatch permanent (.*)/$ $1/index.html
  AddDefaultCharset UTF-8                     
  SetHandler perl-script                      
  PerlHandler RT::Mason                       
</Location>                                   
                                              
<VirtualHost 10.9.10.251>                     
  ServerName itadmin_test              
  ServerAlias rtbak.xyzcorp.com  
  DocumentRoot /opt/rt3/share/html     
                                       
  AddDefaultCharset UTF-8              
  PerlModule Apache::DBI               
  PerlRequire /opt/rt3/bin/webmux.pl   
                                       
  <Location /rt3>                      
    SetHandler perl-script             
    PerlHandler RT::Mason              
  </Location>                          
                                       
</VirtualHost>                  

Among other settings, I have the following in my RTSiteConfig.pm:

Set($WebURL, 'http://rtbak.xyzcorp.com/');    
Set($WebBaseURL, 'http://rtbak.xyzcorp.com/');
                                                    
Set($LogToFile , 'debug');                          
Set($LogDir, '/opt/rt3/var/log');                   
Set($LogToFileNamed , "rt.log");                    

I have checked the rt.log and there is nothing in there.  Where do I look next to see why rtbak.xyzcorp.com or 10.9.10.251 is not bringing up the RT login page?

Thanks,
Shannon

----- Original Message ----
From: Shannon Adams <shannon_adams68 at yahoo.com>
Sent: Monday, May 12, 2008 8:38:19 PM
Subject: Re: [rt-users] RT 3.6.6 Install on FC8 (Apache problems)

In short, I have an old server running FC4 and RT 3.6.6.  I have installed a new server running FC8, but I am having trouble getting RT 3.6.6 running on it.  Here are some more details:

fc4 httpd version running Apache/2.0.54
fc8 httpd version running Apache/2.2.8 (Unix) 

The user running httpd on fc4 is "apache".  I am attempting to start httpd with "service httpd start" as root on fc8 - just as I do on fc4.  Permissions, owner, and group are exactly the same between the two machines starting at /opt/rt3.  For example, both servers show this for /opt/rt3/var/mason_data:

drwxr-xr-x 2 apache apache 4096 2008-05-12 10:16 cache 
drwxr-xr-x 2 apache apache 4096 2008-05-12 10:16 etc  
drwxr-xr-x 2 apache apache 4096 2008-05-12 10:16 obj  

However, when starting httpd on fc8, I get the message below.  It appears to be permissions related, but the permissions between the two servers starting at /opt/rt3 are exactly the same.  I would really appreciate any assistance.  This is driving me nuts!

Thanks,
Shannon


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