[rt-users] RT 3.6.6 - httpd won't start

[Gene LeDuc]

Hi Shannon,

While this probably wouldn't keep httpd from starting, I'm pretty sure that 
underscores are not legal characters in a host name.  Hyphens yes, 
underscores no.  Making sure that the host name conforms to whatever the 
current RFC says might prevent future head-scratchers.

Regards,
Gene

At 02:04 PM 5/13/2008, Shannon Adams wrote:
>I went through the manual installation Wiki and cleaned up my rt3.conf.  I 
>think it should be correct now.  However, httpd won't start.  Here is what 
>I get in the error_log:
>
>Tue May 13 15:46:51 2008] [error] Can't locate Apache2.pm in @INC (@INC 
>contains: /opt/rt3/local/lib /opt/rt3/lib 
>/usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi 
>/usr/lib/perl5/site_perl/5.8.7/i386-linux-thread-multi 
>/usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi 
>/usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi 
>/usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl/5.8.7 
>/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/site_perl/5.8.5 
>/usr/lib/perl5/site_perl 
>/usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi 
>/usr/lib/perl5/vendor_perl/5.8.7/i386-linux-thread-multi 
>/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi 
>/usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi 
>/usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl/5.8.7 
>/usr/lib/perl5/vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 
>/usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi 
>/usr/lib/perl5/5.8.8 . /etc/httpd) at (eval 209) line
>3.\n
>[Tue May 13 15:46:51 2008] [error] Can't load Perl module Apache2 for 
>server itadmin_test.bigrocksports.com:0, exiting...
>
>
>httpd -v shows:
>Server version: Apache/2.2.8 (Unix)
>Server built:   Jan 28 2008 06:24:44
>
>rt3.conf:
><VirtualHost 10.9.10.251>
>    ServerName itadmin_test.bigrocksports.com
>    DocumentRoot /opt/rt3/share/html
>    AddDefaultCharset UTF-8
>
>    # this line applies to Apache2+mod_perl2 only
>    # Below line might be incorrect, I had to use:
>    #     PerlModule Apache2::compat
>    # mod_perl 2.0.1 from FC4 Linux
>    PerlModule Apache2 Apache::compat
>
>   Alias /rt "/opt/rt3/share/html"
>   PerlModule Apache::DBI
>   PerlRequire /opt/rt3/bin/webmux.pl
>
>   <Directory /opt/rt3/share/html>
>     AllowOverride All
>     Options ExecCGI FollowSymLinks
>     <IfModule mod_access.c>
>         Order allow,deny
>       Allow from all
>     </IfModule>
>   </Directory>
>
>   <Location /rt>
>     RewriteEngine On
>     RedirectMatch permanent (.*)/$ $1/index.html
>     AddDefaultCharset UTF-8
>     SetHandler perl-script
>     PerlHandler RT::Mason
>   </Location>
>
></VirtualHost>
>
>Do you see anything that would cause httpd not to start?
>
>Shannon


-- 
Gene LeDuc, GSEC
Security Analyst
San Diego State University