[rt-users] Attach a file when resolving (again)

[Roy Sowa]

Hi,

I cannot seem to attach a file during/at  the resolve screen.
Replying to a ticket does allow files to be attached.

My support folks  are now "replying" with the attachment 
 and then immediately
Resolving the ticket ..
This gets the attachment to client, but I would like to do it all from the resolve screen in a single step.
 is this possible ???
any hints or examples 

Thanks
 Roy