[rt-users] scrips with more than one transaction

Alexandre de Medeiros Ribeiro alexandre.medeiros at camara.gov.br
Fri May 16 09:37:51 EDT 2008


Hi all,

    I want create this scrip:

    condition: user defined
    action: create tickets
    template: my template
    stage : transaction create

    custom condition: 

        #test if this ticket is now created
        return 0 unless $self->TransactionObj->Type() eq 'Create';

        #test if my cf has value 'work'
        return 0 unless  $self->TicketObj->FirstCustomFieldValue('cf')
eq 'work';

        return 1;

=================
           My second test doesn't work because when the transaction type
is create
the value of cf is null (2 diferent transactions).
            How can i solve this problem?

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