[rt-users] Change the "Modify Ticket" options on blue bar
Kenneth Crocker
KFCrocker at lbl.gov
Thu May 29 19:29:58 EDT 2008
Stephen,
I got it. It works great! I made different and more substantial changes
to restrict what options will show based on current status. This will
drop the number of 'clicks' from 3 to 1 for these new statuses. My users
will be very happy about this. Thanks.
Kenn
LBNL
On 5/29/2008 12:53 PM, Stephen Turner wrote:
> At 03:49 PM 5/29/2008, Kenneth Crocker wrote:
>> Stephen,
>>
>> Toward the bottom of the code in file "Tabs" the following
>> code exists:
>>
>> if ( (defined $actions->{A} || defined $actions->{B} || defined
>> $actions->{C})
>> && (defined $actions->{E} || defined $actions->{F} || defined
>> $actions->{G}) ) {
>>
>> if (defined $actions->{C}) { $actions->{C}->{separator} = 1 }
>> elsif (defined $actions->{B}) { $actions->{B}->{separator} = 1 }
>> elsif (defined $actions->{A}) { $actions->{A}->{separator} = 1 }
>> }
>>
>> What does it do? I can't grok it. Thanks.
>>
>> Kenn
>> LBNL
>
> Kenn,
>
> It's controlling the separators (they appear as dots on my screen)
> between the various ticket options, e.g.
>
> Open · Take ··· Comment · Reply · Resolve
>
> Steve
>
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