[rt-users] Cc recipients don't receive mail on Ticket creation

[Drew Barnes]

Make sure you have Notify Others scrips setup.  I don't believe they 
come enabled by default.

So OnCorrespond, NotifyOthers, With template _____

One-time CCs are considered others while CCs at create time are 
considered CCs.

Reich, Peter wrote:
> Hi Jerrad,
>  
> I've tested cc only with one address. I haven't tested multiple people.
> Only the first email ist missing. Mails are sent to the cc recipient 
> too, when i'm replying to a ticket which has a cc recipient.
> Mails to Requester and Owner are beeing sent.
>  
> Thanks for the fast answer.
>  
>  
> bye
>  
> Peter
>  
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-- 
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati