[rt-users] Authen::ExternalAuth and SelfService

Mike Peachey mike.peachey at jennic.com
Fri Nov 7 05:51:53 EST 2008

John McCoy, Jr wrote:
> I have been setting up RT 3.8.1 on RHEL5 with v0.06_02 this is working 
> fine for privileged user login. However I get no log entries for it even 
> being tried when a user tries to login to SelfService. I'm hoping I've 
> just missed some easy config setting for this.
> Thanks all and mucho thanks to Mike P for this great module.

I'm afraid my only immediate answer is to upgrade to 0.07_01. It may
still have some bugs in it, but as of yesterday 0.06 and all related
development builds should be considered *do not use* and will not be

In fact it's possible they have actually be breaking databases when
autocreating users.

If the problem still occurs with 0.07_01, post some debug log examples
and I'll see what I can do.

Kind Regards,


Mike Peachey, IT
Tel: +44 114 281 2655
Fax: +44 114 281 2951
Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK
Comp Reg No: 3191371 - Registered In England

More information about the rt-users mailing list