[rt-users] RT 3.8.1 Logged out on Search

JOHN ROMAN cicero at insightbb.com
Fri Nov 7 07:03:00 EST 2008


this should be an easy fix that has to do with differences in the RT database you migrated from versus the one you use in 3.8.1.  you'll need to follow these steps

1.  export the database from your old RT
2.  update the schema using the information contained in the UPGRADING.mysql file
3.  update the RT databases using the normal scripts contained in README

----- Original Message -----
From: Bryan McLellan <btm at loftninjas.org>
Date: Thursday, November 6, 2008 21:52
Subject: [rt-users] RT 3.8.1 Logged out on Search
To: rt-users at lists.bestpractical.com

> I recently upgraded to RT 3.8.1, RT-Authen-ExternalAuth-0.06_03 and
> RT-Extension-CommandByMail-0.06 from source. I was running RT 3.6.7,
> installed over the top of the RT 3.6.5 debian package.
> Everything looks pretty good, although I think I see that odd
> performance problem with firefox on linux sometimes.
> Generally when I search I get logged out, and see this error:
> [Fri Nov  7 02:42:54 2008] [error]: Couldn't get principal 
> for not
> loaded object (/opt/rt3/bin/../lib/RT/User_Overlay.pm:1113)
> [Fri Nov  7 02:42:54 2008] [error]: Group::HasMember was 
> called with
> an argument that isn't an RT::Principal or id. It's (undefined)
> (/opt/rt3/bin/../lib/RT/Group_Overlay.pm:1031)
> When I log back in, I get the expected search results page. I'm able
> to log in, manipulate tickets just fine. I just get logged out 
> on the
> search. Ideas? I'll look at the source tomorrow I think.
> Bryan McLellan
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