[rt-users] Add search parameter to find tickets by a number of days old.

Ruslan Zakirov ruz at bestpractical.com
Sun Nov 9 18:25:25 EST 2008


On Sat, Nov 8, 2008 at 4:42 PM, Mark Fraser <mpfraser at ndshq.com> wrote:
> I would like ot be able to create a saved search that I can use to generate
> a report for Tickets that are "x" days old. It seems like a logical thing to
> do, but the only way I can find to do it is to manually specify a date in
> the "Add Criteria" "Created" field. I would like a field that allows me to
> specify and save:
> "Created", "before/on/after", "____ Days Ago"
> I tried hacking the code, but I will admit that I am still a little weak
> with the Mason/HTML programming.
> If something like this already exists, if someone can please point me in the
> right direction, I would appreciate it.
> --
> Mark P. Fraser
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Best regards, Ruslan.

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