[rt-users] This is my first attempt to install RT on Ubuntu 8.10desktop with fastcgi and nginx 0.6.32.

[Jim Neundorf]

Thank you for the quick response and early warning John.

I've made the changes and the mason_handler will not run (see attached). 
I will review the rt wiki permissions for other ideas.

If you have any more thoughts - I'm all ears!  One day I'll send a picture
as proof.

Jim



----- Original Message -----
From: "John" <nimbius at sdf.lonestar.org>
Sent: Tue, November 11, 2008 9:57
Subject:Re: [rt-users] This is my first attempt to install RT on Ubuntu   
 8.10desktop with fastcgi and nginx 0.6.32.


the RT wiki outlines permissions, but since youre running your http
server sans suid, you can use the latter (daemon:daemon)


beware:  your webserver now has access to your DB config...so id suggest
hosting this on a linux with execshield or selinux extensions.


On Tue, 11 Nov 2008, Jim Neundorf wrote:

> Date: Tue, 11 Nov 2008 08:54:07 -0600 (CST)
> From: Jim Neundorf <jneundorf at wwsys.net>
> To: John <nimbius at sdf.lonestar.org>
> Cc: RT-Users at lists.bestpractical.com
> Subject: Re: [rt-users] This is my first attempt to install RT on Ubuntu
>     8.10desktop with fastcgi and nginx 0.6.32.
>
> Good point John.  rt is installed in /usr/local/rt
>
> This area has permissions as in the attached screenshot.  Since the
> webserver runs as daemon:daemon - would I be best to do this:
>
> chown -R root:daemon /usr/local/rt or chown -R daemon:daemon /usr/local/rt
>
>
> ----- Original Message -----
> From: "John" <nimbius at sdf.lonestar.org>
> Sent: Tue, November 11, 2008 9:12
> Subject:Re: [rt-users] This is my first attempt to install RT on Ubuntu
> 8.10desktop with fastcgi and nginx 0.6.32.
>
>
> out of curiousity, is your webserver running as a user with permissions to
> access the data in /opt/rt3/ ?
>
>
> On Tue, 11 Nov 2008, Jim Neundorf wrote:
>
>> Date: Tue, 11 Nov 2008 07:08:00 -0500
>> From: Jim Neundorf <jneundorf at wwsys.net>
>> To: RT-Users at lists.bestpractical.com
>> Subject: [rt-users] This is my first attempt to install RT on Ubuntu 8.10
>>     desktop with fastcgi and nginx 0.6.32.
>>
>> Here are the steps I've taken:
>>
>> STEP 1 RT configure script:
>>
>> ./configure --prefix=/usr/local/rt \
>> --enable-graphviz \
>> --enable-gd \
>> --with-web-handler=fastcgi \
>> --with-db-type=Pg \
>> --with-db-host=localhost \
>> --with-db-port=5432 \
>> --with-db-rt-host=localhost \
>> --with-db-dba=postgres \
>> --with-db-database=rt \
>> --with-db-rt-user=ldc \
>> --with-db-rt-pass=ldc4ever \
>> --with-web-user=daemon \
>> --with-web-group=daemon \
>> --with-rt-group=daemon
>>
>> * Note nginx runs as user daemon, group daemon
>>
>> STEP 2 ran:
>>
>> make testdeps (ran without issues)
>> make intitialize-database (ran without issues)
>>
>> * Note at this point I assume rt is installed correctly
>>
>> STEP 3 /etc/init.d/rt script:
>>
>> #!/bin/sh
>>
>> RTPATH=/usr/local/rt
>> RTUSER=daemon
>> FCGI_SOCKET_PATH=$RTPATH/var/session_data
>>
>> case $1 in
>>    start)
>>        echo -n "Starting RT: mason_handler.fcgi"
>>        cd $RTPATH
>>        export FCGI_SOCKET_PATH
>>        su $RTUSER -c perl bin/mason_handler.fcgi &amp;
>>        echo
>>        ;;
>>
>>    stop)
>>        echo -n "Stopping RT: "
>>        PIDS=`ps axww | awk '/[m]ason_handler.fcgi/ { print $1}'`
>>        if [ -n "$PIDS" ]
>>        then
>>            echo -n kill -TERM $PIDS
>>            kill $PIDS
>>            echo
>>        else
>>            echo RT not running
>>        fi
>>        ;;
>>
>>    restart|force-reload)
>>        $0 stop
>>        $0 start
>>        ;;
>>
>>    *)
>>        echo "Usage: /etc/init.d/rt { stop | start | restart }"
>>        exit 1
>>        ;;
>> esac
>>
>> * Note this deviates slightly from the recommendations at
>> http://wiki.bestpractical.com/view/FastCGIConfiguration which suggested
>> FCGI_SOCKET_PATH=$RTPATH/var/appSocket.  There was no appSocket
>> subdirectory so I used session_data instead.  I also ran:
>>
>> chown -R daemon:daemon /usr/local/rt/var/log
>> chown -R daemon:daemon /usr/local/rt/var/session_data
>> chmod -R 775 /usr/local/rt/var/log
>> chmod -R 775 /usr/local/rt/var/session_data
>>
>> STEP 4 Ran the /etc/init.d/rt script
>>
>> /etc/init.d/rt start -> Starting RT: mason_handler.fcgi
>> /etc/init.d/rt stop  -> Stopping RT: RT not running
>>
>> This is where I'm stuck - I can't seem to get the mason_handler to run
>> and I don't see any output in the /usr/local/rt/var/log directory.
>>
>> I would really appreciate any insights on what I can do to move past
>> this point to get RT up and running.  Thanks.
>>
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>>
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>>
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>>
>
> nimbius at sdf.lonestar.org
> SDF Public Access UNIX System - http://sdf.lonestar.org
>
>
>
> ----- End of original message -----
>

nimbius at sdf.lonestar.org
SDF Public Access UNIX System - http://sdf.lonestar.org



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