[rt-users] RTx-EmailCompletion and RTFM incompatible?

[Alex Young]

Thanks for the help, I finally had time to look into this further. It
was my mistake, I thought each plugin needed its own @Plugin line in the
RT_SiteConfig.pm. Once I put all the plugins in the one line it worked
fine! Not sure why I could get RTFM and ExtAuth working correctly
before, but it's all working now. Thanks again.


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: 21 October 2008 00:47
To: RT Users
Subject: Re: [rt-users] RTx-EmailCompletion and RTFM incompatible?


On Oct 20, 2008, at 4:05 PM, Alex Young wrote:

> I just tried it again.
>
> If I load the RTx-EmailCompletion plugin first, RTFM works, but
> RTx-EmailCompletion doesn't. If RTFM is loaded first, the other  
> doesn't.
> Very odd.

It works fine here both ways,

Set(@Plugins,(qw(RTx::EmailCompletion RT::FM)));
and the flipped version

Its worth turning on debug logging and seeing if you see the sql
from EmailCompletion and checking what modules are actually
loaded in Configuration -> Tools -> SystemConfiguration

-kevin

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
> Falcone
> Sent: 20 October 2008 23:43
> To: RT Users
> Subject: Re: [rt-users] RTx-EmailCompletion and RTFM incompatible?
>
>
> On Oct 20, 2008, at 12:38 PM, Alex Young wrote:
>
>> Sorry for spamming the list a bit tonight, I'm just going through
>> all the outstanding support requests I have had from the RT users
>> that I haven't been able to fix myself.
>>
>> I have a few extensions installed, but if I install RTx-
>> EmailCompletion I no longer have RTFM showing in the RT interface.
>> If I disable RTx-EmailCompletion, RTFM returns. It's a little odd.
>>
>> I have been enabling RTx-EmailCompletion in RT_SiteConfig.pm with
>> the following line:
>> Set(@Plugins,(qw(RTx::EmailCompletion)));
>>
>> Is it something I have done wrong, or just missing? RTx-
>> EmailCompletion does work a treat in 3.8.1 when its installed.
>
> I just installed RTx-EmailCompletion along with my testing install of
> RTFM and everything seems
> to work fine.
>
> -kevin
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