[rt-users] Upgrade RT

Asif Iqbal vadud3 at gmail.com
Tue Nov 18 10:27:14 EST 2008

On Tue, Nov 18, 2008 at 5:33 AM, Tim Cutts <tjrc at sanger.ac.uk> wrote:
> On 17 Nov 2008, at 10:34 pm, Asif Iqbal wrote:
>> Do I upgrade from RT 3.4.5 to RT 3.8.1 directly? Or there is a roadmap
>> somewhere?
> You can do this in almost one go, yes.  It's almost exactly what I'm doing
> with my production RT, where I'm going from 3.4.2 to 3.8.1
>> Do I upgrade the mysql 4.0.24 to 4.1 first before upgrading the RT?
> Yes.  Or at least, here's what I've tested, and seems to work quite well:
> 1)  Set up a new RT box for your new server, so that you can always back out
> if this goes wrong.  On this server, install the new version of MySQL you
> want to use, and install RT 3.8.1
> 2)  Make a dump of your production MySQL instance, and load it into the new

What switches did you use to dump the mysql? I see few gotcha's about
using binary characters
and separate dump  for attachment table and stuff

> MySQL database.
> 3)  Run the /opt/rt3/sbin/rt-setup-database --action upgrade command as
> detailed in the RT 3.8.1 README file, but only as far as version 3.8.0
> 4)  Run the MySQL upgrade script, as detailed in UPGRADING.mysql, and apply
> the SQL statements it wants you to make.  This can take a long time; the
> alter table statements are pretty slow-running.
> 5)  Run the /opt/rt3/sbin/rt-setup-database --action upgrade thing again for
> the last small changes from 3.8.0 to 3.8.1
> After that, it all seemed to work pretty well.
> Tim
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Asif Iqbal
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