[rt-users] backslash url gives system error

[Drew Barnes]

On my production box (3.6.5), the backslash just returns a blank page with

Not Found
The requested URL /\ was not found on this server.


On my dev box (3.8.1) I get the side menu bar, top menu bars, and (in 
the main content area)

The page you requested could not be found
Please check the URL and try again.



The line in my RT_SiteConfig on both boxes is
Set($LogToScreen, undef);

I notice that on my 3.6.5 box, the default for $LogToScreen in RT_Config 
is error while on my 3.8.1 it is info.

Sorry I can't provide more help.  Do you have a vanilla test box to try 
this on?


Karl Boyken wrote:
> Interesting--it does not work.  I tried setting $LogToScreen to undef, 
> 'emergency', and 0, but the error still displays on the screen.  (I'm 
> cleaning out the mason cache and restarting httpd.)
>
> Karl Boyken
>
> Drew Barnes wrote:
>> $LogToScreen in RT_SiteConfig
>>
>> Fix has existed as long as I have administered RT (3.2)
>>
>>
>> Karl Boyken wrote:
>>> When a backslash is appended to the url for our RT 3.6.7 site 
>>> (running with Perl 5.10.0), RT tosses a system error, which exposes 
>>> information about where we've installed Perl and RT and their 
>>> versions.  Is this fixed in 3.8.X?  If not, is a fix forthcoming?  
>>> Thanks
>>>
>>> Here's the error, with paths changed:
>>>
>>>
>>> System error
>>> error:      could not find component for initial path '/\' 
>>> (component roots are: '/path_to_rt/local/html', 
>>> '/path_to_rt/share/html')
>>> context:     ...     207:      $self->{out_method} = sub { $$bufref 
>>> .= $_[0] };
>>> 208:      }
>>> 209:      $self->{use_internal_component_caches} =
>>> 210:      $self->{interp}->use_internal_component_caches;
>>> 211:      $self->_initialize;
>>> 212:     213:      return $self;
>>> 214:      }
>>> 215:     ...     code stack:      
>>> /path_to_perl/lib/site_perl/5.10.0/HTML/Mason/Request.pm:211
>>> /path_to_perl/lib/site_perl/5.10.0/Class/Container.pm:275
>>> /path_to_perl/lib/site_perl/5.10.0/Class/Container.pm:353
>>> /path_to_perl/lib/site_perl/5.10.0/HTML/Mason/Interp.pm:348
>>> /path_to_perl/lib/site_perl/5.10.0/HTML/Mason/Interp.pm:342
>>> /path_to_perl/lib/site_perl/5.10.0/HTML/Mason/CGIHandler.pm:121
>>> /path_to_perl/lib/site_perl/5.10.0/HTML/Mason/CGIHandler.pm:73
>>> /path_to_rt/bin/mason_handler.fcgi:78
>>> raw error
>>>
>>>
>>> Karl Boyken
>>>
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>>
>

-- 
Drew Barnes
Applications Analyst
Network Resources Department
Raymond Walters College
University of Cincinnati