[rt-users] Bulk update in 3.8

Jesse Vincent jesse at bestpractical.com
Wed Oct 1 11:39:45 EDT 2008




On Tue, Sep 30, 2008 at 10:41:16PM -0400, Jerrad Pierce wrote:
> Where is bulk update in 3.8? The book says there's a link at the
> bottom of the search results page.
> I have no such link. Grepping the code base, the only place the
> supposed link text "Update multiple
> tickets" appears is in Bulk.html itself...
> 
> Aha, found the culprit. Alas, the set of search results tabs seems to
> have changed through time,
> and the mechanism for callbacks to provide new tabs is not robust.
> Both the RT tabs, and the
> plugin tabs share the same namespace. The Timeline module uses tab
> name "j", which clobbers
> the bulk update :-(

And that's an important thing to make possible. Extensions should be
able to remove functionality from the core RT user interface. But it
soulds like the timeline should use j_timeline or something ;)

> 
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