[rt-users] RT 3.8 - Cant create users in database when they sendemail

[Filipe José Silva Clemente]

Hi,

 

What do I need to edit in the User_Vendor.pm file and whats the function of this file? Configuration too?

 

TIA,

 

Filipe

Portugal

 

  _____  

From: Auch, Benjamin [mailto:bauch at jcpgroup.com] 
Sent: quinta-feira, 2 de Outubro de 2008 13:31
To: Filipe José Silva Clemente; rt-users at lists.bestpractical.com
Subject: RE: [rt-users] RT 3.8 - Cant create users in database when they sendemail

 

Did you edit the User_Vendor.pm?

 

http://www.gossamer-threads.com/lists/rt/users/77139?search_string=ldap%25

 

 

 

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Filipe José Silva Clemente
Sent: Thursday, October 02, 2008 7:26 AM
To: rt-users at lists.bestpractical.com
Subject: [rt-users] RT 3.8 - Cant create users in database when they sendemail
Importance: High

 

Hi,

 

I have external authentication set to AD LDAP and it works fine.

 

The problem now is when a end user sends an email from xxx at gmail.com to, RT 3.8 gives an error saying that the user cant be loaded from ldap and rt doesnt have the right configuration to create the user in the databse (internal).

 

What are the variables i need to set so the user is automatically created in the RT database when someone sends an email and dont exist in the external LDAP?

 

TIA,

 

Filipe

Portugal

 

 


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